One of the entrants in the customer service award, Janette Cowan from Touchstone (Left) and Jenny Moore.

Ross and Katrina Bannister. Katrina who works at Lytton West Pharmacy was runner-up In the Retail catagory.

Experts in service, four nominees from Woolworths: Dianne Renolds (Dell), Catherine Daly (Bakery), Ian Searle (Gourmet) and David McGarva (Grocery).

Nominee Beryl Stirton (United Video-Elgin) at the dinner along with Gerry Huberts from United Video

The team from Mitre 10 scrubbed up well All nominees, they are (L to R): Duncan Hopps, Sue Muir, Carolyn Ferris and Gordon Grimson.

Murray Ferris ( Te Rau Press) took part in an hilarious mock interview with Kevin Milne hardly giving him a Fair Go. 10 out of 10 Murray, it was great entertainment.

Two of Sunrise Logging's nominees, Barney Atkins (Left) and Charlie Edwards.

A delighted Malcolm Brown from Star Service Station receives the top award for the Trade category from Mayor John Clarke.

Retailers Association President Jan Thomas (Right) with Mike Brittenden of B & C Travel who donated the top prize of a luxury mystery trip for 2 to Australia.

Winner of the Retail section and Judged overall winner providing the best customer service, Natalie Collins of United Video, Grey St. with guest speaker Kevin Milne.

Pictured with Lorna & Graham Reeve of Gisborne Laboratories is Sue Jones, a surprised and happy winner of the Clerical section. Runner-up was Neil Coomber from the National Bank.